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Mediation is a process designed to deal with problems that have been generated by unresolved conflict. In any mediation two parts are at play: (1) the process and (2) the context. A qualified, trained mediator is fully able to manage the process and has a deep understanding of the context. These professional skills, combined with the desire of the people involved to deal with their difficulties honestly, are what makes the mediation process so powerful. Mediation has been made popular in recent years in dealing with matters relating to Family Law; however, it is an excellent model for conflict resolution in most any setting where the parties are prepared to participate meaningfully.
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